Privacy Policy
This Privacy Policy applies to the website located at www.bodrumyachtrentals.com and to yacht charter, concierge, transfer, event and related travel services provided through the Blu Yachting / Bodrum Yacht Rentals.
The Website and related services are operated by Deren Bodrum Turizm Seyahat Acenteliği Taşımacılık Organizasyon Ticaret Limited Şirketi, operating as the Blu Yachting / Bodrum Yacht Rentals and under the brand Fiona Travel (“Company”).
This Privacy Policy provides a general explanation of how personal data may be collected and used. More detailed information regarding personal data processing under Turkish law is provided in the KVKK Data Protection Notice.
1. Scope
This Privacy Policy applies when a visitor:
Uses the Website;
Submits an enquiry or booking request;
Communicates with the Company by email, telephone, WhatsApp or social media;
Makes or participates in a booking;
Receives concierge, transfer, yacht charter, event or travel-related services;
Subscribes to marketing communications where such subscription is available.
2. Personal Data That May Be Collected
Depending on the interaction with the Company, personal data may include:
Name, surname, nationality and contact details;
Accommodation, pick-up and travel itinerary details;
Booking dates, guest numbers, yacht preferences, route preferences and budget information;
Passport or identification details where necessary for legal, maritime, port, insurance, safety or operational purposes;
Payment, invoicing and transaction-related information;
Catering, transfer, event, accessibility or concierge preferences;
Communications, including enquiries, emails, WhatsApp messages, feedback and complaints;
Website, device, browser, IP address and cookie-related information;
Marketing preferences.
Guests who provide personal data relating to another person are responsible for ensuring that they are authorised to share that information with the Company.
3. How Personal Data May Be Used
Personal data may be used to:
Respond to enquiries and prepare personalised proposals;
Process and manage bookings, payments, deposits, invoices, cancellations and refunds;
Coordinate yacht charter, transfer, concierge, catering and event services;
Communicate booking details, operational updates and customer-support responses;
Meet legal, tax, accounting, maritime, insurance, port and safety obligations;
Manage complaints, service quality and legal claims;
Protect the Company, guests, crew and systems against fraud, misuse or security incidents;
Send marketing communications where the legal requirements for doing so have been met.
4. Sharing of Personal Data
Personal data may be shared only where necessary for the relevant service, business operation or legal obligation.
Recipients may include yacht owners, operators, captains, crew, transfer providers, catering suppliers, accommodation providers, insurers, payment providers, professional advisers, IT and hosting providers, booking and communication service providers, and public authorities where disclosure is required by law.
5. International Data Transfers
The Company may work with international guests, service providers, technology providers, payment providers or travel partners.
Where personal data is transferred outside Türkiye, the transfer will be carried out only where the conditions required under applicable data protection legislation are met.
6. Marketing Communications
Marketing communications, including newsletters, seasonal offers and travel-related updates, may be sent only where the relevant legal requirements have been met.
Marketing consent is not required to make an enquiry or complete a booking.
Recipients may stop marketing communications at any time by using the unsubscribe option included in the relevant message or by contacting the Company.
7. Cookies
The Website may use cookies and similar technologies. Further information is available in the Cookie Policy.
8. Data Retention
Personal data is retained only for as long as necessary for the relevant purpose, legal obligation, dispute resolution, accounting requirement or protection of legal rights.
Retention periods may vary depending on the type of data and the service provided.
9. Data Security
The Company is responsible for taking technical and organisational measures required under applicable law to protect personal data against unlawful processing, unlawful access, loss, alteration or disclosure.
10. Children
The services are not intended to be independently booked by individuals under the age of 18.
Where a booking includes a child or minor guest, relevant information should be provided by or with the authority of a parent or legal guardian.
11. Third-Party Websites and Services
The Website may contain links to third-party websites, payment providers, social-media platforms or other services.
The Company is not responsible for the privacy practices of third parties. Visitors should review the privacy notices of relevant third-party services before providing personal data.
12. Rights and Contact
Information regarding rights under KVKK and the applicable application methods is available in the KVKK Data Protection Notice.
For privacy-related questions, please contact:
Deren Bodrum Turizm Seyahat Acenteliği Taşımacılık Organizasyon Ticaret Limited Şirketi
Registered Address: Çırkan Mahallesi, Atatürk Bulvarı No:1E | Bodrum, Muğla
Email: info@theblu.co | info@fionatour.com
Phone: +90 543 263 39 06 | +90531 474 0448